General terms and conditions of sale and use


Last updated on the 1st of September 2018.

The present general terms and conditions are concluded, on the one hand, by the company Freewinshopping established street Chapelle des Clercs 3, 4000 Liège (Belgium), registered in the Belgian trade Register under the enterprise identification number: 0696,765,351, here in after referred to as Freewinshopping or ‘the company’ or designated by the ‘We’ and managing the site Https:// ,and, on the other hand, by any natural person wishing to use the Services of Freewinshopping. Or make a purchase by the website Https:// here in after referred to us ‘the buyer or the Internet user or “the user” or designated by the “You”.


 Please read these conditions carefully before using the Freewinshopping Services. By using our Services, you agree to be subject to these Terms of use and sale. We offer a wide range of products and additional conditions may apply, depending on each supplier. 

By accepting these general terms and conditions of the sale and use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow dependent minor using this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction. You must not transmit worms, viruses or any other code of a destructive nature.

Any infringement or violation of these general terms and conditions of the sale and use will result in the immediate termination of your Services.

Article 1: General Information and Legal notice

The site:   

Name: Freewinshopping 

Full URL:

Generic e-mail contact:

The company: 

Legal name: Freewinshopping (Individual Company)

Established in: Street Chapelle des Clercs 3, 4000 Liège (Belgium)                                                                                                                                                                              

VAT number:  BE 0696 765 351 



The site publication manager is Oumar Georges PIROTTE (Site administrator) 

To contact him:

The website host:  

Company name: Register (SA)                                                                                               

Headquarters Address : Chaussée de Roodebeek 206, 1200 Brussels (Belgium)                                                                                                                                                                    

Phone Number: + 32 (0) 2 247 37 20                                                                                                                        

VAT identification Number: BE 0890 084 371                                                                                                        

Contact Email:

The status of the site: 

The site Https://  has a quality of host or Contents editor (administrator) published by users. This quality will result from the absence or the legal liability of the Company for content directly published by Internet users. The user cannot post comments or content that is visible to other users of the site. 

Hosting provider's policy regarding abuse: 

As an ICANN-accredited registrar, we take complaints about abuses very seriously. Please e-mail us at if you wish to report abuse. Register. He will review the admissibility of each complaint and process your application as soon as possible.

If the buyer wishes to contact the Company Freewinshopping, it can do so by mail to the following address: 


Street Chapelle des Clercs 3,

4000 Liège (Belgium)

Or by email at the following address:  

Article 2: Object 

These terms of sales are intended to define the contractual relations between the Freewinshopping Purchaser and the conditions applicable to any purchase made through the website Https:// 

Freewinshopping is an online shop. Freewinshopping offers the best brands of men and women in the field of fashion, perfumes and cosmetics with also high-tech and leisure products. Freewinshopping has for originality to be able to offer its customers full refunds, through the scores games proposed on a number of selected products at the discretion of Freewinshopping. The goal is to offer a more attractive version of the online shops. The winner will be determined by participating in a quick score game, and will be the one with the highest score.

The use of the services and the acquisition of a product through this site imply an unreserved acceptance by the user of these general conditions of use and which the purchaser acknowledges having taken notice prior to his order. Before any transaction, the buyer declares, on the one hand, that the purchase of products on the site Https:// is not directly related to its professional activity and is limited to strictly personal use and, on the other hand, to have full legal capacity, allowing it to commit itself under these general conditions of sale. 

The Company Freewinshopping keeps the possibility of changing these general conditions at any time, in order to comply with any new regulations or in order to improve the use of its site. As a result, the applicable conditions will be those in effect on the date of the order by the purchaser.

Article 3:  Communication and Access Rights

When you use the site Https:// or if you send us e-mails, SMS or other communications from your fixed or mobile equipment, you communicate electronically. For contractual purposes, you agree that all agreements, information, disclosures and other communications. Freewinshopping will send you electronically meet all the legal obligations of communications in writing, unless a specific mandatory law imposes another mode of communication.

We reserve the right to deny access to services at any time to any person for any reason whatsoever.

You understand that your content (excluding your credit card information) could be transferred in an unencrypted manner, implying:

Communications on various networks; and of changes to comply and adapt to the technical requirements for connecting networks or devices. 

Credit card information is always encrypted during transmission on the networks.

You agree not to reproduce, duplicate, copy, sell, resell, or operate any part of the service or use of the service, or any access to the service or contact on the website, through which the service is provided, without authorization written prior to us.

Article 4: Prohibited uses

In addition to the prohibitions set out in the general Conditions of sales and use, you are prohibited from using the site or its Content: 

For illegal purposes; 

To encourage third parties to carry out or participate in illegal acts; 

To violate any international, federal, provincial or state law, regulation, rule or regulation; 

For harm or violate The Intellectual property rights; 

For submitting false or misleading information; 

For transmit viruses or any other type of malicious code that will or could be used in such a way as to compromise the functionality or operation of the Service; 

For collect or track the personal information of others 

For polluposter, phishing, hijack a domain, extort information, browse, crawl, or scan the Web (or any other resource); 

For obscene or immoral purposes; or

For damage or circumvent the safety measures of the Services of Freewinshopping. We reserve the right to terminate your use of the Service or any related website for infringing the prohibited uses.

On the other hand, Freewinshopping does not sell products to minors. If you are under the age of 18, you can only use Freewinshopping under the supervision of a parent or guardian. 

Article 4-1: Liability 

The company Freewinshopping In the process of distance selling, is held only by no obligation of means. Liability may not be incurred for damage resulting from the use of the Internet such as data loss, intrusion, viruses, service disruption, or other involuntary problems.

Article 5: Accuracy, Completeness and Timeliness of Information

Freewinshopping is not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided as an indication only and should not be your only source of information for making decisions. If you decide to rely on the content presented on this site, you do so at your own risk and assume full responsibility.

Freewinshopping reserves the right to modify the content of this site at any time, but has no obligation to update the information on the site. You agree that it is your responsibility to monitor the changes made to our site.

Article 6: Intellectual Property 

All the elements of the site Https:// (trademark, logo, patent, etc.) are and remain the intellectual and exclusive property the company Freewinshopping. No one is allowed to reproduce, exploit, or use in any way, even partially, the elements of the site whether they are in the form of photo, logos, visual or text.

Freewinshopping respects the intellectual property of others. If you believe that any of your intellectual property rights have been used in a way that may cause a fear of violation of these rights, please contact us via the following contact mail:


Graphics, logos, page headers, buttons, scripts, and service names included in your site browsing Https:// are trademarks or visuals belonging to the company ‘Freewinshopping’. They may not be used for products or services that do not belong to the Freewinshopping, or in any way that could cause confusion among customers, or denigrate or discredit Freewinshopping. 

Licence and Access

All rights that have not been expressly granted to you in these general terms are reserved and remain Freewinshopping. No Service Freewinshopping or any part of there shall be reproduced, copied, sold, resold, visited or exploited for commercial reasons without the express and written permission of the manager.

You must not misuse Service Freewinshopping. You must use the Services of the site Https:// as authorized by law, and as part of what is permitted under these general Conditions.

Article 7: Personal Data

The Company Freewinshopping undertakes to preserve the confidentiality of the information provided by the purchaser, which it would be required to transmit for the use of certain services. All information concerning him is subject to the provisions of the Act No. 78-17 of 6 January 1978. 

This website and the general terms and conditions of the sale and use comply with the European regulation dated 14 April 2016, Regulation No 2016/679, general data protection regulations, or RGPD. 

As such, the user has the right to access, modify and delete the information concerning him. He can request it at any time by mail to the following address:


Street Chapelle des Clercs 3,

4000 Liège (Belgium)

Article 8: Cookies

A ‘Cookies’ can allow the user to identify the site, the personalization of its site consultation and the acceleration of the display of the site by saving a data file on its computer. The Site is likely to use ‘Cookies’ primarily to Get Off the year navigation statistics to improve the user’s experience, and Allow Access to a member’s account and content that is not accessible without a connection.

The user acknowledges being informed of this practice and authorizes the publisher of the Site to use it. The publisher agrees to never communicate the contents of these ‘Cookies’ to third parties, except in the case of requisition legal. The user may refuse to register ‘cookies’ or set up his browser to be warned before the ‘cookies’ are accepted. To do this, the user will proceed to the setting of his browser.

Article 9: Comments, Suggestions and Other User Proposals

If, at our request, you submit specific content (for example, to participate in contests), or if without a request from us, you send creative ideas, suggestions, proposals, plan or other elements, whether online, by email, or otherwise (collectively, ‘comments’), you grant us the right, at any time, and without restriction, to edit, copy, publish, distribute, translate and use otherwise and in any media any comment you send us. We are not and should not be required (1) to maintain the confidentiality of Comments (2) to pay compensation to anyone for any comment provided (3) Respond to comments.

We may, but have no obligation to do monitor, modify or delete the content we deem, in our sole discretion, to be illegal, offensive, threatening, abusive, defamatory, obscene, pornographic or otherwise objectionable, or that violates any intellectual property or these general terms and conditions of the sale and use.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, confidentiality, personality, or other personal or proprietary rights. You also agree that your comments will not contain illegal, offensive, defamatory or obscene content, nor will they contain any computer viruses or other malicious software that could affect in any way whether it is the operation of the Service or any other associated website. You cannot use false email address, pretend to be someone you are not, or try to mislead us and/or third parties in error as to the origin of your comments. You are entirely responsible for all the comments you publish and their accuracy. We assume no responsibility and decline any commitment to any comments you publish or any other third party publishes.

Article 10: Settlement of Disputes and Applicable Law

Before any procedure, we want to promote mediation. The user will be able to appeal to an authorized mediator, or to the services of consumer Associations in order to try to resolve the conflict between the user and Freewinshopping, and to restore dialogue and find a peaceful ground of understanding.

In case of conflict between parties or prosecutions in payment, the courts on which our corporate headquarters. The Present conditions of sale on the line are subject to Belgian law. In the event of a dispute, the courts of the head office of Seller are competent, except for binding public order provisions.

Terms of Sale

Article 1: Products 

The products proposed are those listed on the website Https:// the Company Freewinshopping, within the limit of available stocks. The Company Freewinshopping reserves the right to change the assortment of products at any time. Each product is presented on the website in the form of a descriptive containing its main technical characteristics (capacity, use, composition…). The photographs are as faithful as possible but do not engage the seller. The sale of the products presented at the site Https:// is intended to buyers residents in countries that fully permit the entry of these products into their territory. 

Article 2: Rates 

Each day, a number of products will be elected (at Freewinshopping’s discretion) to allow the purchaser to participate in the score game, in addition to the general terms and conditions of sale. The rest of the products will be subject to the ordinary sales conditions. At the end of the fast game, the winner will be fully reimbursed the amount of the item selected, and the others will have to pay the price of the item as they would on a classic online sales site. 

The prices shown on the sheets produced of the Internet catalogue and are in euros (€) including all taxes (incl. VAT) Taking into account the tax applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. The Company Freewinshopping reserves the right to change its prices at any time, without notice and at any time being, however, understood that the price listed in the catalogue on the day of the order will be the only applicable to the purchaser. The prices quoted do not include the delivery charges, charged in addition to the price of the products purchased according to the total amount of the order. 

We will not be liable to you or any other third party for any change in price, suspension or interruption of Service.

The site Https:// works also in drop shipping, whose back office is managed by the software Prestashop. Drop shipping works as follows:

Customers buy from the online store 

We charge the order and take our margin. 

We transmit our order through the interface drop shipping. 

The provider (drop shipper) Prepares the logistics of the orders and manages the delivery.

Each supplier or drop shipper applies its own sending policy (deadlines, carriers, weights and tariffs).

Article 3: Order, payment terms and availability

We reserve the right to refuse any order that you pass to us. We may, at our sole discretion, reduce or cancel the quantities purchased per person, per household or by order. These restrictions could include passed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we modify an order or cancel it, we may attempt to notify you by contacting you at the email and/or billing address/telephone number provided at the time the order was placed. We reserve the right to limit or prohibit orders which, at our sole discretion, may appear to be from merchants, dealers or distributors.

You agree to provide up-to-date, complete and accurate order and account information for all orders placed on our store. You agree to quickly update your account and other information, including your email address, your credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

Before any order, the buyer must create an account on the site Https:// The account creation topic is directly accessible from the side menu bar. At each visit, the purchaser, if he wishes to order or consult his account (order status, Profile…), will have to identify himself using this information. 

After-sales service offers the customer a follow-up of the parcels. The Provider will send if it has a tracking code that will allow customers to track the package.

In case the supplier has not delivered the customer, or the package has arrived in bad conditions, we refund on the customer account and warning by email.

Delivery times may vary depending on the supplier. In order to ensure that the customer is well aware of the deadlines, a special mention will be made on each product sheet specifying the delivery times of the supplier.

Terms of Payment

No cash or cheque payments should be sent. The Company Freewinshopping offers the buyer to order and adjust its products in several stages, with two options of payment to choose:

–Payment by:

 (Mastercard, Visa, Paypal, American Express, Bancontact, iDEAL, Maestro, Giropay): 

The buyer Selects the products it wants to order in the ‘basket’, modifies if necessary (quantities, references…), check the delivery address or fills in a new one. 

The shipping costs are calculated and submitted to the purchaser, as well as the name of the carrier. 

The buyer chooses the method of payment of its choice.

Finally, the last step proposes to him to check all the information, to read and accept the present general conditions of sale by checking the corresponding box and then invites him to validate his order by clicking on the button ‘confirm my order’. This last click forms the conclusion of the contract.

Upon validation, the purchaser receives a purchase order to confirm the registration of his order. 

In order to finalize its payment and trigger the processing of its order, the buyer must pay the price of his order, by means of the online payment platform made available to customers, in connection with the Company Freewinshopping, the details of which are communicated to the purchaser. 

Upon receipt of the transfer, the order will be processed and the buyer will be informed by email. 

The supplier ships products as soon as the first business day after cashing the cheque corresponding to the order, subject to provisions.

–Secure Payment by Paypal or credit card (via PAYPAL system): 

The buyer Selects the products it wants to order in the ‘basket’, modifies if necessary (quantities, references…), check the delivery address or fills in a new one. 

The Shipping costs are calculated and submitted to the purchaser, as well as the name of the carrier. 

The buyer chooses the method of payment of his choice: ‘Payment by Paypal’.

The next step is to check all the information, to read and accept the present general conditions of sale by checking the corresponding box and then prompting him to validate his order by clicking on the button ‘Confirm my Command’. 

Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his account references Paypal or a personal Bluecard. If the payment is accepted, the order is registered and the contract is definitely formed. 

Upon receipt, the order will be processed and the buyer will be informed by email. 

The supplier will ship the products at the earliest two business days after receipt of the cheque corresponding to the order, subject to provisions.

Payment by Account Paypal or by credit card is irrevocable. In the event of fraudulent use of the latter, the purchaser may require the cancellation of the payment by card directly from its banking institution manager. The holder of a credit card is not liable if the disputed payment has been proved perform fraudulently, remotely, without physical use of his card. In order to obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest in writing the levy from his bank in the deadlines set by your banking institution, and according to the conditions stipulated in the contract of your credit card. The amounts will eventually be reimbursed directly by the bank. No costs of restitution of the sums may be charged to the holder.

The confirmation of an order entails acceptance of these terms of sales and use, the recognition to have perfect knowledge and the renunciation to avail itself of its own conditions of purchase. All the data provided and the recorded confirmation will be worth proof of the transaction. If the purchaser has an email address and has been informed about the purchase order, the Company Freewinshopping will communicate to him by email the confirmation of the registration of his order.

Article 4: Return Policy 

Unless one of the exceptions listed below is applicable, you may withdraw from your order without giving a reason within 14 days from the date on which you, or a third party designated by you (other than the carrier), physically took possession of the goods purchased or from the date on which you entered into the contract for the services

To meet the deadline for withdrawal, simply send your request for retraction before the 14-day deadline expires and return your product through our online return center.

The returned items are under your responsibility until we receive them. 

We reimburse the items at the price where you bought them 

Our warehouse inspects all return items, and therefore must be compliant.

To return an article, just follow this procedure:

Cut out the return label that is on the return voucher received in your order

Indicate the reason for your return (Form?)

Put your item and the voucher back in the package in which it arrived. Pack it all carefully so that that it is not damaged on the way back. Bags, labels, packaging, etc. Must not be torn off or damaged and must come back to us.

Paste the prepaid return label on The Parcel in Masking Any existing shipping label.

We are ready to return your parcel. Just use the same delivery service that is used for delivery.

Be sure to ask for a receipt as proof that you have returned to the parcel.

Once your return parcel is received by our supplier, you will receive an email confirmation of return. We will treat your return within 14 days to proceed with your refund as soon as possible.

We will reimburse you according to the payment method that you used to order.

If you have paid by credit card or with PayPal, it may take a few days before the amount of the refund appears on your account, and this time limit usually depends on your bank.

If you have settled your order with a gift card, we will send you a new gift card of the same amount. 

If you have settled your purchases by combining a gift card and another form of payment, we will first reimburse the amount paid by this other form of Payment. The possible residual amount will be reimbursed in the form of a new gift card.

If you have any questions, see the FAQ page, or well our customer service at the coordinates following:

At the address: Freewinshopping –Street Chapelle des Clercs 3–4000 Liège (Belgium)

Is by email to the following address:  

Article 5: the operation

Freewinshopping is an online store linked to games, offering you many brand products to ‘win’. The goal is to offer you a more fun and attractive view than the traditional online shops. 

First of all, we offer you the best brand man and woman in the field of fashion, perfumes and cosmetics with also high-tech products and leisure to win. We make a point of honor to the quality of our clothing and accessories coming mainly from Italy and that all your data are extremely secure. 

The concept: 

You must in a combination of several players get the best score on a fast game in order to get your purchase for free. Unlike gambling what you invest, you get it because the item you are going to buy will simply allow you to participate in a game in order to be reimbursed for the full price. 

As a first step:   

The customer makes a purchase. 

In a second time:                                                                                 

The loading game can Start.   

With each new confirmation, the number of players remaining from the combination (of the lot) is communicated (next to the product).                                                                                  

When the last player confirms, the knowledge of the results table will be done automatically.   

So the Winner recovers the sum of its product bought on his personal account of his last transaction. 

The item will be delivered to you as soon as possible, even if the score game fails. 

In order for you to know your result as quickly as possible, we will offer maximum five products per day, by category. 

You can to the extent of the stock disposal, In advance know when your favorite products will be offered and train you for free at the games that will be linked to it. You will also have the possibility to create your avatar and depending on the number of your wins and your cuts you will get by measuring our Opportunities for many gifts or benefits.

The goal is to collect a maximum of points, in order to have the highest score, which will be determined by the participation in a score game. The same person (The winner) will then have the right to a full refund of his purchase.

The game:   

Each customer, using the services, accepts having maximum two minutes in the game history option to restart the game in case of problems related to its connection or to another element independent of the will of Freewinshopping. So all members of the combination of players’ self-ENT able to know the table of results quickly. If each member of the combination had to wait until the problem of a player is settled, the lucky winner in this case Era Be able to be notified as soon as possible.  

Freewinshopping memorizes each game history and gives each member of the combination a chance to check their score in the results table to see where they belong and whether they are the lucky winners. Freewinshopping In all integrity with respect to users in determining the winner customers with efficient automation that will designate the real Winner. 

The player accepts that if he does not play at the time set for the launch of the game, he will no get point, but in any case he got his product that he bought 

The player knows in advance that to have the game in full screen on his smartphone and his tablet it will have to perform a screen reversal.

The customer putting himself on a combination is warned that the item put up for sale. In case of rupture of stock can be replaced for the next members of the combination of another product of the same price range and that it will not change anything for the customer because its product purchased and may be reimbursed will remain the same. Freewinshopping uses all the technological means at its disposal so that the combination can go back in all situations and determine the winner as quickly as possible. 

If the buyer makes several different purchases from his basket, he can directly try to have them all for free at the launch of the games. The buyer is aware that if he wants several products Identical, the unit will be based on the number of games played. Freewinshopping also gives the possibility of its customers at the same time to try to have the same product several times for free, if they are waiting for the associated combination of Products ends, and to have a better possibility of getting free one of the products Identical by making several purchasing acts on the same combination. 

The player is taken into account that if he has made several purchases at the same time, the games related to the products will be in the order of the basket, and that they follow one after the other with just the time of loading between the parties and an announcement of a product of the site. The player will therefore have to anticipate the time needed to play all the games that will not last two minutes.

The buyer is aware that when it puts itself in a combination related to its product, it is placed on the next position of this combination. He also knows that the determination of the winner can be known very quickly, but also be likely to long time, the duration cannot be defined only once the last member of the combination has completed his or her deed of purchase. The speed or slowness of a combination will therefore depend on its purchasing actions. The user became acquainted before playing the game that the receipt of its product, it will depend only on the delivery time indicated on the product sheet. 

In the event of a tie, i.e. if one or more players have the same score in the first row, the user has been made aware that automatically the bonus or the speed of the last score taken into account in the thousandth of a second will be there to determine the winner. In case of persistent equality this will depend on the appropriate regulation for each game.     

No gambling at Freewinshopping    

All games belonging to Freewinshopping have been developed avoiding all the elements akin to the games of chance, the victory for obtaining the free of the lot is only the performance of the users of the platform. For account holders, the games are offered free of charge to help users prepare before confronting other buyers of the combination. The stakes, the gain or the loss and the chance is not met for that Freewinshopping is akin to a gambling site. If we get out of the virtual context of the site and its application, the course set up by Freewinshopping akin to a tournament of several players wanting each of their sides having the best score with fun little games requiring dexterity for each of them. For Freewinshopping, fun is a competition and not a chance, it is for this reason that in the concept created by Freewinshopping will never be offered games of the casino. The main engine of Freewinshopping is to offer the possibility of a free on quality products without that its users have the feeling of losing their money because by accessing the games what the player invested In purchases, he gets it even as a loser. No amount will be wagered by the members of a combination that would result in a loss of money for the other participants. Freewinshopping just gives the possibility that by its act of purchase, the customer can play a game in order to try to have the highest score and get the free product of its combination.

Article 6: Zone From catchment

The online sale of products and services presented on the website of Freewinshopping Is reserved for buyers who reside in Belgium, France, the Grand Duchy of Luxembourg or the Netherlands and for required deliveries in these geographical areas.    


The online sale of products and services presented on the site of Freewinshopping Is Reserved for buyers From all over the world, without geographical limitations, at the discretion of each supplier. 

Article 7: Property Reserve 

The company Freewinshopping Retains complete ownership of the products sold up to the perfect cashing of the price, in principal, charges and taxes included.

Article 8: Withdrawal 

The purchaser has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus to return the product to the seller for exchange or reimbursement without penalty, except for the cost of return.

We would love to know the reasons why you are not completely satisfied with the products and services of Freewinshopping. So do not hesitate to make us know:

At the address: Freewinshopping – Street Chapelle des Clercs 3–4000 Liège (Belgium)

Is by email to the following address:  

Article 9: Delivery 

The deliveries are made at the address indicated on the order form, which you have previously filled out during the order confirmation of the item, which can only be in the agreed geographical area. 

The orders are made by the carrier of the choice of the company managing the products. Delivery times are only given as an indication. 

Delivery times may vary depending on the supplier. In order to ensure that the customer is well aware of the deadlines, a special mention will be made on each product sheet specifying the delivery times of the supplier.

Transportation-related risks are the responsibility of the purchaser from the time the items leave the premises of the supplier (or suppliers). The buyer is required to check in the presence of the postman or the deliveryman, the condition of the packing of the goods and its contents at the deliverance. In the event of damage during transport, any protest must be made with the carrier.

Article 10: Guarantee 

These terms of use are subject to Belgian law. If you are a consumer and your habitual residence is located in a country of the European Union, you benefit from rights that protect you under the mandatory provisions of the law applicable in your country of residence. 

For the purposes of these Terms of use, you may bring an action to enforce your consumer rights in Belgium or in the country of the European Union in which you reside.


Street Chapelle des Clercs 3,

4000 Liège (Belgium)